Salim Ibrahim
Board Member
Islamic Society of Western Massachusetts
February 2012 – Present (1 year 10 months) West Springfield, MA
ISWM Communications
Salim Ibrahim
Salim Ibrahim’s Overview
Current
Software Quality Assurance Analyst (IT) at Babson College
Board Member at Islamic Society of Western Massachusetts
Past
e-Learning System Administrator at Babson College
Co-Founder and Board Member at Iqra Academy
Instructional Technologist/LMS Administrator at Westfield State University
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Education
Westfield State University
Achimota Secondary School
Recommendations
16 people have recommended Salim
Connections
326 connections
Websites
Company Website
Salim Ibrahim’s Summary
Well-rounded IT Analyst with over 8 years of professional experience in system administration, troubleshooting various server platforms and providing excellent end user support. Effective, hard-working problem solver with proficiency at communicating with both technical and non-technical clients.
Specialties: Software QA, Testing, Open Source Projects, E-learning, Blackboard Learn/Vista Suite Administration, Moodle, Joomla, WordPress, Drupal, Google Apps, SAP Basis Administration, Basic Web Design, Remote Desktop, Software Support, Web 2.0 Technologies, Android, System Administration, Basic Android Technologies, Web Hosting.
Salim Ibrahim’s Experience
Software Quality Assurance Analyst (IT)
Babson College
Educational Institution; 501-1000 employees; Higher Education industry
June 2013 – Present (6 months) Babson Park, MA
Responsible for leading and reporting on the status of the overall QA efforts for various projects. Specifically responsible for testing and validating software functionality to assure that it meets the high standards and the requirements of the system designer and the general user community.
Board Member
Islamic Society of Western Massachusetts
February 2012 – Present (1 year 10 months) West Springfield, MA
e-Learning System Administrator
Babson College
Educational Institution; 501-1000 employees; Higher Education industry
September 2011 – June 2013 (1 year 10 months) Babson Park, MA
Primarily responsible for managing the systems infrastructure required to provide secure and highly-available e-learning services utilized by Babson College.
Essential Responsibilities:
• Implement, manage & maintain the services related the e-learning platform to meet defined service levels.
• Manage vendor relationships for applications and services related to the e-learning platform.
• Manage test/upgrade environments for e-learning platform applications.
• Monitor and analyze systems utilization and performance.
• Assess and respond to issues.
• Ensure applications, servers, and services that comprise the e-learning platform meet requirements of the College’s security plan.
• Work closely with internal and external clients to identify issues and propose solutions to meet the needs of the College.
• Troubleshoot complicated system performance and availability problems.
• Stay current on e-learning technologies and use that knowledge regularly to suggest and implement improvements.
• Monitor call-tracking system to provide second and third-tier support
• Investigate and resolve trouble tickets.
Co-Founder and Board Member
Iqra Academy
Educational Institution; 1-10 employees; Religious Institutions industry
June 2008 – December 2012 (4 years 7 months) Springfield, Massachusetts Area
Iqra Academy is an innovative Islamic school in an established Muslim community, located in Western Massachusetts. The mission of Iqra’ Academy is to provide excellent academic and Islamic education in accordance with the Qur’an and Sunnah. Our objective is to nurture students in a safe, attractive environment that will prepare them to become responsible, productive members of society while remaining firm in their Muslim character and Identity.
Instructional Technologist/LMS Administrator
Westfield State University
Educational Institution; 1001-5000 employees; Higher Education industry
May 2005 – September 2011 (6 years 5 months) Center for Instructional Technology
General Responsibilities
· Provided academic instructional design assistance to online teaching staff
· Provided technical support to faculty and staff on software related issues
· Conducted one-on-one and group trainings on using the LMS and related applications
· Created tutorials and instructional material to aid faculty and staff
· Supervised student interns and student employee projects
· Provided a wide range of technological solutions to both faculty and student problems
LMS Administration Responsibilities
· General Administration of LMS environment
· Troubleshooting the LMS and coordinating with consortium admins to debug issues
· Managed the global user accounts of the LMS
· Managed the creation, deletion, templates, backups and restores of courses
· Managed the technical aspects involved in LMS migrations
LMS Designer Responsibilities
· Provided faculty with the technical details required for course creation
· Consulted with faculty on best practices for course creation
Computer Support Responsibilities
· Provided desktop and network support for CIT computer lab workstations
· Provided maintenance, analysis, troubleshooting and repair of computer systems in CIT lab
· Performed basic server administration, installations, updates and data prevention tasks
Asset Management Responsibilities
· Assisted with inventory management of software licenses, software, hardware and books
· Assisted with the selection and purchase of software and hardware for CIT
Contributor
AndroidSPIN (Sole Proprietorship)
Sole Proprietorship; 11-50 employees; Consumer Electronics industry
July 2010 – July 2011 (1 year 1 month)
Instructional Technologist (Intern)
Westfield State University
Educational Institution; 1001-5000 employees; Higher Education industry
September 2004 – May 2005 (9 months) Center for Instructional Technology
Salim Ibrahim’s Education
Westfield State University
Bachelor of Science (B.Sc.), Mathematics and Computer Science
2001 – 2005
Ronald E. McNair Post-Baccalaureate Scholar, University of New Hampshire, Certificate of Achievement (Summer 2003).
Students of Color Recognition Reception-Certificate of Achievement, Computer Science Program (2/03).
Hall of Black Achievement Recipient, Bridgewater State University.
Activities and Societies: Administrative Housing Assistant, Resident Assistant, Mathematics Teaching Assistant, Student Government Representative, Mathematics Tutor, Peer Mediator, Peer Counselor
Achimota Secondary School
H.S. Diploma (Equivalence), General Science
1998 – 2000
